Experience
Digital Learning Producer
WJEC/CBAC, Cardiff, Wales,
Oct 2015 - March 2023
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Managed the design and production of multiple bilingual (English
and Welsh) classroom resource projects concurrently, adopting an
agile methodology. The interactive resources helped to
consolidate learning by gamification (quizzes, ranking, spot the
mistake etc.).
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Managed a 300%+ project growth rate during the pandemic through
effective collaboration with stakeholders, ensuring high quality
outcomes to tight deadlines.
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Increased the efficiency and design cohesion of Figma prototype
production in the resources team by cataloguing all available
component variations and standardising the structure of the
component library.
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Coached junior members of the team to increase their
understanding of the prototyping process and competence with
prototyping production software (Figma).
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Expanded my area of expertise into user-centred design, taking
numerous UX, UI and Design thinking courses with the
Interaction Design Foundation. Recently been informed
by IDF that I am in the top 1% of students globally.
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Self-imposed lead on usability (including accessibility) issues
for the development team. Identified best practices in
production processes and sought a more inclusive approach.
Teacher Guidance Team Leader
WJEC/CBAC, Cardiff, Wales,
May 2015 - Oct 2015
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Designed and oversaw the creation of the Teacher Guidance
resources for the new
A level and GCSE
specifications.
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Increased design cohesion, clarity and focus by modularising
content to make the resources more usable and less repetitive.
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Managed the project and the workload of seconded members of
staff.
Educational Resources Developer
WJEC/CBAC, Cardiff, Wales,
Jan 2011 - May 2015
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Liaised with stakeholders to determine and produce the most
suitable design outcomes for bilingual (English and Welsh)
digital and print classroom resources.
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Active member of the company's 'web group' that would meet to
inform WJEC's online strategy and determine how best to
implement the future digital roadmap.
e-Assessment Developer
WJEC/CBAC, Cardiff, Wales,
Nov 2007 - Jan 2011
- Produced high-stakes, summative, on-screen assessments.
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Responsible for training colleagues and stakeholders in the use
of specialist assessment authoring software.
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Managed any project-related technical question-creation issues.
New Platforms Producer
Red Dragon FM, Cardiff, Wales,
Aug 2006 - Apr 2007
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Managed the interactive needs of the radio station, including
website content and podcast production.
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Produced blogs to drive user engagement with on air features.
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Monitored user analytics for the Red Dragon FM website -
insights and knowledge of user-engagement helped the team drive
total market share from 11.9% to 15.3% in an increasingly
competitive market.
Founder and Media Designer
Siliconspider Design, RCT, Wales,
Dec 2000 - Aug 2004
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Freelance web and print designer accountable for all stages of
development - from making initial pitches to prospective
clients, to presenting final deliverables and justifying my
design decisions.
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Managed the design and production of a website and interactive
presentations for 'Digital college' for Glamorgan University,
from gathering initial user requirements to final product sign
off.
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Advised clients on content structure and user task flow for
websites, often producing basic wireframes and sitemaps.
Personal Development
UI design patterns for successful software
Interaction Design Foundation
User experience: the beginner’s guide
Interaction Design Foundation
Design thinking: a beginner’s guide
Interaction Design Foundation
Conducting Usability testing
Interaction Design Foundation
Management Development Centre
WJEC internal course
Stepping into Management
WJEC internal course
Coaching and Mentoring
WJEC internal course